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FAQ

You have questions, we have some answers~

Are we provided an item for fan sign?

Fansign items are BYOI (Bring Your Own Item)*

 

Prohibited items included but not limited to e-cigs + more

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*Subject to staff’s discretion

Are gifts accepted?

Gifts are appreciated, there will be boxes available for drop off during event days

Are we allowed to touch the artists?

Invasion of space will be result in cancellation of perks and no refunds will be issued

What time do I arrive for Check In?

Please follow the local partner/promoter for that specific event for detailed schedules

Are perks and tickets refundable?

Perks and tickets are non refundable once purchased

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